Privacy Policy
Your privacy matters to us. Here's how we handle your information.
Last updated: April 2025
1. Information We Collect
We collect personal information you provide when making a booking or inquiry, including your full name, email address, WhatsApp/phone number, travel dates, and payment details. We may also collect non-personal usage data through cookies and analytics tools.
2. How We Use Your Information
We use your personal information to process bookings, send confirmations and reminders, respond to inquiries, improve our services, and send promotional communications (where you have opted in). We do not sell or rent your personal data to third parties.
3. Data Sharing
We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services (e.g., payment processors, email providers). These parties are obligated to keep your information confidential and use it only for the purposes we specify.
4. Payment Information
Payment transactions are processed through secure third-party payment processors. We do not store full credit card or payment account details on our servers. All transactions are encrypted using industry-standard SSL technology.
5. Cookies
Our website uses cookies to enhance your browsing experience, remember preferences, and collect analytical data. You can disable cookies in your browser settings; however, this may affect certain website functionality.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time.
7. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. You may also withdraw consent for marketing communications at any time. To exercise these rights, please contact us directly.
8. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us via our Contact page.